Automated meeting notes and real-time transcription assistant
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About Otter.ai
Key Features
- AI Meeting Agent that automatically records and transcribes calls
- Real-time transcription with speaker identification
- Automated generation of meeting summaries and action items
- Seamless integration with Zoom, Microsoft Teams, and Google Meet
- Custom vocabulary for industry-specific terminology
- Collaborative features for highlighting and commenting on transcripts
Pros and Cons
Pros
- Significantly reduces time spent on manual note-taking
- Enhances collaboration by keeping teams aligned with shared notes
- Highly searchable transcripts make information retrieval instant
- Works across web and mobile platforms for flexibility
Cons
- Transcription accuracy can be affected by background noise or heavy accents
- Free plan has limitations on recording duration and history playback
- Requires a stable internet connection for real-time features to function
Pricing
Connect with Otter.ai
Frequently Asked Questions
Otter.ai uses advanced speaker diarization to identify and attribute speech to different speakers, even during interruptions. While accuracy can be slightly affected by rapid-fire interruptions, the AI is designed to differentiate voices and maintain a reasonable level of clarity in the transcription. Editing the transcript after the meeting can help refine speaker assignments where needed.
For 10 users, the Team plan is likely the most cost-effective starting point, but consider the Business plan if you need advanced features. Key differences beyond price include custom vocabulary (essential for industry-specific jargon), advanced analytics on usage, and priority support. Evaluate if these features justify the higher cost for your team's specific needs.
Otter.ai's custom vocabulary feature allows you to add specific terms and phrases relevant to your industry. By training the AI on your unique terminology, you can significantly improve transcription accuracy and reduce the need for post-meeting edits, especially for technical or specialized conversations.
While Otter.ai doesn't offer a direct 'merge' function with external audio files like Zoom recordings, you can upload the Zoom recording as a separate file and transcribe it. You can then manually copy and paste sections from the Zoom transcript into your original Otter.ai transcript to improve accuracy or fill in any gaps.
The free plan limits you to a certain amount of transcription minutes per month, and your recording history is limited. While the exact duration may vary, older recordings and their associated transcripts may become inaccessible after a period to manage storage. Consider upgrading to a paid plan for unlimited history playback and access to all your past transcripts.
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